Privacy Policy

Effective Date: 1.7.2024

Welcome to Luggage Storage Prague! We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.luggagestorage.cz/ (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Google Analytics Data

We use Google Analytics to collect data about your interaction with our Site. This includes information such as:

Your IP address
Browser type and version
Operating system
Pages viewed and the time spent on those pages
Referring website addresses

This information is collected anonymously and is used to help us understand how visitors use our Site, enabling us to improve our services.

b) Form Submissions

If you choose to contact us via the form on our Site, we may collect the following personal information:

Name
Email address
Phone number (if provided)
Any other information you voluntarily provide in the message field

This information is collected to respond to your inquiries and provide customer service.

2. How We Use Your Information

We use the information we collect in the following ways:

To analyze and improve the functionality and user experience of our Site.
To respond to your inquiries and provide customer support.
To comply with legal obligations and resolve disputes.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: By providing your personal information through our form submission, you consent to our processing of your data.
Legitimate Interest: We use Google Analytics data based on our legitimate interest to improve our Site and services.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. However, we may share your data in the following circumstances:

Service Providers: We may share your data with trusted service providers who assist us in operating our Site, such as Google Analytics.
Legal Obligations: We may disclose your data if required by law or to protect the rights, property, or safety of Luggage Storage Prague, our customers, or others.

5. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Google Analytics data is retained for a period as determined by Google’s policies.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request to correct any inaccurate or incomplete data.
Right to Erasure: You can request to delete your personal data, subject to certain conditions.
Right to Restriction of Processing: You can request us to limit the processing of your data.
Right to Data Portability: You can request to receive your data in a structured, commonly used format.
Right to Object: You can object to the processing of your data under certain circumstances.

To exercise these rights, please contact us at info@luggagestorage.cz.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kočárky Hračky Karlov s.r.o.
IČO 28235100
Čechova 1433, 256 01 Benešov
Email: info@luggagestorage.cz
Phone: +420 603 444 313